At The Poppies, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and your rights.
Information We Collect When you shop with us or contact us, we may collect:
- Your name, email address, phone number, and shipping/billing address
- Order details and purchase history
- Payment information (processed securely; we do not store your card details)
- Basic technical data such as your IP address and browser type (via cookies)
How We Use Your Information We use your information to:
- Process and deliver your orders
- Communicate with you about your order, including delivery updates
- Handle returns, exchanges, and refunds
- Improve our products, website, and customer service
- Send offers or updates only if you have opted in
Sharing Your Information We do not sell or rent your personal information. We only share it with trusted third parties who help us run our business, such as:
- Courier and delivery partners (to ship your order)
- Payment gateways (to process payments securely)
- Service providers who help maintain our website
These partners are only given the information needed to perform their role.
Cookies Our website uses cookies to keep items in your cart, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work properly.
Data Security We take reasonable measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of online transmission is 100% secure.
Your Rights You may:
- Request access to the personal data we hold about you
- Ask us to correct or update your information
- Request deletion of your data, subject to legal requirements
To exercise any of these rights, please contact us using the details below.
Children’s Privacy While our products are for children, our website is intended for use by adults (parents and guardians). We do not knowingly collect personal information directly from children.
Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.
Contact Us If you have any questions about this Privacy Policy or your data, please contact us:
- 📞 Phone/WhatsApp: +91 95490 04300
- ✉️ Email: info@thepoppiesindia.com
- 🏢 The Poppies, 25 Vasundhara Colony,
- adj. Lane of falahar, Gopalpura mod,
- JAIPUR. Pin – 302018